Shelli S. Jackson, PhD, PLLC - Licensed Health Service Psychologist
Rates and Insurance
Initial appointment                                                              $225.00
Individual therapy, per 55-minute session                          $180.00
Missed appointments or late cancellations                          $75.00

*"Other professional services, such as preparation of records or treatment summaries, are billed at an hourly rate of $180 (not including legal involvement).  The fee for these services is charged in 15-minute increments for periods of less than a full hour.  Insurance companies typically do not cover these expenses.
Cancellation Policy
If you miss a scheduled therapy appointment and did not notify Dr. Jackson or administrative staff at least 48 hours in advance, you will be required to pay $75 for the missed session (or late cancellation). 
Insurance companies do not reimburse your missed appointments.  After two consecutive missed appointments or three total missed appointments, Dr. Jackson reserves the right to not reschedule you.  She will provide referrals if requested.

As a courtesy, we provide automated appointment reminders via text, phone or email.  Please note, however, that such systems are imperfect and you should not rely upon this system exclusively to remember your appointment. 

Dr. Jackson is a provider for most major insurance companies.  If you do not see your insurance company listed below, please email or call Dr. Jackson's office to verify.  Or, you can check the provider list on the insurance company's website to confirm whether or not Dr. Jackson is a provider.
Dr. Jackson is currently a provider for the following insurance companies:
  • BlueCross BlueShield (Advantage PPO plans)
  • BlueCross BlueShield (Basic PPO plans)
  • BlueCross BlueShield (Choice PPO plans)
  • BlueCross BlueShield (Preferred PPO plans)
  • BlueCross BlueShield (Traditional PPO plans)
  • BlueCross BlueShield (Native Blue)
  • Community Care PPO
  • HealthChoice
  • FirstHealth (formerly PPO Oklahoma)
  • LifeSynch Humana (formerly CorpHealth)
  • Medicare Part-B
  • Preferred Community Choice
  • Tricare South Region

If you have one of the insurance plans listed above, your company will probably reimburse Dr. Jackson at a higher rate than if you went to a "non-provider."  If Dr. Jackson is not a provider for your insurance company, billing staff can usually still file claims with them and will check your out-of-network insurance benefits for you. Exceptions to this are if your insurance plan is an HMO.  Dr. Jackson is not a provider for any HMO's, and typically HMO's do not reimburse for services by out-of-network providers.  As such, you would need to pay for the full cost of services yourself.
Health insurance represents a contract between the insurance company and the family or individual.  Services may be covered in full or in part by your health insurance or employee benefit plan.  Please check your coverage carefully by calling your insurance company and asking the following questions:
  • Do I have mental health insurance benefits?
  • What is my deductible and has it been met?
  • How many sessions per year does my health insurance cover?
  • What is the coverage amount per therapy session?
  • What is the amount of my co-pay and/or co-insurance?
  • Is approval required from my primary care physician?
  • Is prior authorization for services required?
You may find the article, "How to Access and Understand Your Mental Health Benefits and Obtain Referrals," helpful to educate and assist you further.

It is the responsibility of the client to know the limits of his/her coverage.  Failure to learn these limits does not relieve the client/responsible party from financial responsibility.  As a courtesy, administrative staff will request benefits information from your insurance company.  However, Dr. Jackson is not financially responsible for any incorrect information received.  You are responsible for any fees or portion of fees not covered by your contract with your insurance company. 
You should be aware that your contract with your health insurance company likely requires that Dr. Jackson provide it with information about her services to you. She is usually required to provide a clinical diagnosis. Sometimes she is required to provide additional clinical information such as treatment plans, summaries or copies of your entire Clinical Record. In such situations, Dr. Jackson will make every effort to release only the minimum information about you that is necessary for the purpose requested. This information will become part of the insurance company files and will probably be stored in a computer. Though all insurance companies claim to keep such information confidential, Dr. Jackson has no control over what they do with it once it is in their hands. In some cases, they may share the information with a national medical information databank. If you wish to withhold such information from your insurance company, you might consider paying the full cost of your treatment out-of-pocket.  
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